Privacy Notice

1. Introduction

This Privacy Notice explains how Insilicare ("we", "us", "our") processes your personal data when you use our CORE platform, our website, and our related digital health and consultancy services.

2. The Data We Collect

We may process limited personal data in order to provide and operate our services, including:

  • Contact Information: including name, email address, and professional title.
  • Account Data: including login credentials and user preferences.
  • Technical Data: including IP addresses, login activity, and audit logs.

3. How We Use Your Data

We primarily act as a data processor to provide access to our platform. We use personal data to:

  • Provide, maintain, and improve our platform and services.
  • Manage user authentication, security, and account administration.
  • Communicate regarding technical support or service updates.
  • Comply with legal obligations and facilitate internal audits.

4. Data Sharing and Security

We do not sell your personal data. Data access is strictly limited to authorised personnel. We implement robust technical and organisational measures, including multi-factor authentication (MFA), role-based access controls, and encryption, to keep your data secure in accordance with GDPR and HIPAA standards.

5. Data Retention

We retain personal data only for as long as is necessary for the purposes set out in this notice, or as required by binding contracts with our clients and applicable legal obligations.

6. Your Rights

Under applicable data protection laws, you may have the right to:

  • Request access to your personal data.
  • Request correction or deletion of your personal data.
  • Object to or restrict the processing of your personal data.

As a data processor for our enterprise clients, we will typically pass any requests relating to client-controlled data to the relevant data controller and support them in fulfilling your request.

7. Contact Us

If you have any questions or concerns about our privacy practices, please contact us at: platform@insilicare.co.uk